Help and support

Help resources and support for the System x and Cluster Solutions configurator (x-config)

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Q: Is x-config available to Business Partners?

x-config is available on a public URL, and is intended for use by Lenovo Sales teams and Lenovo Business Partners.


Q: How do I join two networks onto the same switch (VLAN)?

A: Currently you may only join one network with the main switch, or main and leaf switch, from the Management network. From the Cluster Preferences screen, select the same model for Main and/or Leaf switch for both the Management network and the second network, and select the Join option that will appear. This will allow two networks to connect to the same physical switch via VLAN.


Q: How do I change to a different Rack type?

A: The default rack is currently the 42U Enterprise Rack. If another rack is desired, open the rack configuration screen for an existing rack either by clicking on the rack title button that appears with the name of the rack directly above the rack when it is displayed in the Rack View, or by right clicking on the rack from the rack list and selecting "Change Rack Options". From there, choose the desired rack type from the Item type selection directly under the rack label. Press Save to make the change.


Q: How can I add VLH (Vendor Logo Hardware) items?

A: On the x-config: Education page, see the guide for including VLH options in cluster configurations. This guide is available in multiple languages.


Q: How do I add a 19 inch keyboard/monitor when the 17 inch keyboard/monitor is placed in the same U location as the console manager?

A: Add the 19 inch keyboard monitor and then right click on the previously created combined console manager/keyboard monitor and choose remove. The console manager will be left in place and the 17 inch keyboard/monitor will be removed.